This is one of the simplest ways to answer a ticket in any WoW private server.

First Download Ticket Tracker

Then unzip it to C:\Program Files\World of Warcraft\Interface\addons

Next open WoW.

Now that you have it installed and ready to go you need to do the following...

Its outdated so in order for it to work open your addons menu from the character list.

Now click load outdated addons

There now enter WoW

type /tt to open the addon on your character and start answering tickets.

KimybaWoW Admin (Forums & Server)